TOS

Terms of Service

Last Updated: June 2026

These Terms of Service (“Terms”) govern your access to and use of MachiningPartner.com (the “Site”), operated by Machining Partner LLC, part of Nova Synergy Group LLC, registered in New Mexico, USA, with operations based in California and a contractor/support network across the United States, United Kingdom, Germany, Türkiye, Bosnia & Herzegovina, and China (“Machining Partner,” “we,” “us,” or “our”). By using the Site or engaging our services, you agree to these Terms.

1. Our Services

Machining Partner provides on-demand CNC and CMM programming, manufacturing process optimization, mechanical design and engineering support, machining sourcing, and related digital products and services (collectively, the “Services”). Services are delivered directly by Machining Partner and/or through our network of contractors and partners, depending on project scope and requirements, unless otherwise agreed in writing.

2. Quotes, Orders, and Payment

  • Quotes provided through the Site or by email are estimates based on the information provided and are subject to confirmation once full project details are reviewed, unless otherwise agreed in writing.
  • Payment may be accepted through third-party payment processors (such as Stripe), as well as check, ACH, wire transfer, Zelle, or other methods as agreed between the parties. Acceptance of any particular payment method is at our discretion and may vary by project.
  • Payment terms, deposit requirements, and billing schedule for custom programming, engineering, consulting, or other services will be confirmed in writing — by quote, invoice, Master Service Agreement, or other signed agreement — prior to work beginning, unless otherwise agreed.
  • All sales of digital products and services are final. No refunds, credits, or exchanges will be issued except where expressly agreed otherwise in writing for a specific order or engagement.

3. Client-Submitted Files and Technical Data

  • When you submit drawings, CAD files, prints, or other technical data to us, you confirm that you have the right to share that data and that doing so does not violate any third-party rights or confidentiality obligation.
  • Do not submit ITAR, EAR-controlled, or other export-restricted technical data through our website contact form or file upload tool. If your project involves controlled or export-restricted information, contact us directly first so we can determine the appropriate, secure method for handling that data, which may include a signed Non-Disclosure Agreement before any files are exchanged.
  • We treat client-submitted technical data as confidential and use it solely to evaluate and deliver the requested Services, consistent with any applicable NDA or Master Service Agreement.

4. Intellectual Property

Unless otherwise agreed in writing, programs, drawings, and deliverables produced specifically for a client as part of a paid engagement belong to that client upon full payment. Machining Partner retains ownership of its own pre-existing tools, templates, methods, and any general know-how used in delivering the Services. Digital products sold on the Site (such as setup sheet templates) are licensed for use by the purchaser and may not be resold or redistributed, unless otherwise agreed in writing.

4a. Third-Party Trademarks and Logos

Machining Partner LLC is owned and operated by Nova Synergy Group LLC, doing business as Machining Partner LLC, a company registered in New Mexico, USA. We do not claim to represent, own, or have any direct business relationship or partnership with any of the third-party companies, trademarks, trade names, or logos referenced or displayed on this Site, unless explicitly stated otherwise.

Any company names or logos shown on the Site (for example, in relation to past project experience) represent companies that contractors or partners within our network have personally worked with or for on specific projects prior to or independent of their association with Machining Partner. Display of these names or logos does not imply current partnership, sponsorship, or endorsement by those companies, and all such trademarks, trade names, and logos remain the property of their respective owners.

This Site is not affiliated with, endorsed by, or part of Facebook, Inc., or any other social media platform referenced on the Site. Any related trademarks are the property of their respective owners.

5. Confidentiality

We do not disclose client project details, drawings, or technical data to third parties except as needed to deliver the Services (for example, to a contractor within our network bound by confidentiality obligations) or as required by law. Formal confidentiality terms for a specific project are governed by any signed NDA or Master Service Agreement between the parties, which will control in the event of a conflict with these Terms.

6. Anti-Circumvention

Where Machining Partner introduces a client to a contractor, partner, supplier, or other party within our network in connection with a project, the client agrees not to directly engage, solicit, or contract with that introduced party for the same or related work without our prior written consent, for a period of twelve (12) months following the introduction, unless otherwise agreed in writing. This provision exists to protect the relationships and sourcing network that allow us to deliver flexible, on-demand services.

7. Acceptable Use

When using the Site, including the contact form and any file upload tools, you agree not to:

  • Submit false, misleading, or fraudulent information
  • Use the Site to send unsolicited bulk messages, spam, or automated submissions
  • Attempt to gain unauthorized access to the Site, its data, or related systems
  • Upload files containing viruses, malware, or other harmful code
  • Submit content that is unlawful, defamatory, or infringes on the rights of others

We reserve the right to block, remove, or refuse submissions that violate these Terms, and to suspend or refuse service to anyone for any lawful reason.

8. Limitation of Liability

To the fullest extent permitted by law, Machining Partner’s total liability arising from or related to the Services, regardless of the legal theory asserted, is limited to the amount actually paid by the client for the specific Service giving rise to the claim, unless otherwise agreed in writing for a specific engagement.

In no event shall Machining Partner be liable for indirect, incidental, special, consequential, or punitive damages of any kind, including without limitation: damage to or loss of equipment, machines, tooling, or fixtures; lost profits or revenue; loss of business opportunity; production downtime; or cost of replacement services — even if we have been advised of the possibility of such damages, and even if a remedy fails of its essential purpose. This limitation applies regardless of whether a claim is based on contract, warranty, tort (including negligence), or any other legal theory, except where such limitation is not permitted by law or otherwise agreed in writing.

9. Advertising and Affiliate Disclosure

This Site may display advertising through third-party networks such as Google AdSense. This Site may also contain affiliate links (for example, Amazon Associates). If you click an affiliate link and make a purchase, we may receive a small commission at no additional cost to you. We only recommend products or services we believe may be of genuine value to our audience, and affiliate relationships do not influence the technical advice or service recommendations we provide directly to clients.

9a. Supplier Code of Conduct and Human Trafficking Statement

Machining Partner LLC is committed to conducting business ethically and lawfully. We do not engage in, and do not knowingly source from, any contractor or supplier engaged in forced labor, human trafficking, or other exploitative labor practices. As a small business, we are not currently subject to the California Transparency in Supply Chains Act (applicable to companies with $100 million or more in annual worldwide gross receipts), but we voluntarily hold ourselves to these standards across our contractor and sourcing network.

10. Governing Law

These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in New Mexico, unless otherwise agreed in writing for a specific client engagement.

11. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms, please contact us at:

Machining Partner LLC
Email: support@machiningpartner.com
Phone: +1 (209) 353-0727

Legal Correspondence:
legal@machiningpartner.com
1209 Mountain Road PL NE
STE N
Albuquerque, NM, 87110, USA

you may use out contact form to get in touch with us https://machiningpartner.com/contact/