Privacy

Privacy Policy

Last Updated: June 2026

MachiningPartner.com is operated by Machining Partner LLC, part of Nova Synergy Group LLC, registered in New Mexico, USA, with operations based in California and a contractor/support network across the United States, United Kingdom, Germany, Türkiye, Bosnia & Herzegovina, and China (“Machining Partner,” “we,” “us,” or “our”).

This Privacy Policy explains what information we collect when you visit or interact with MachiningPartner.com (the “Site”), how we use it, and the choices you have. By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide to us, including:

  • Name, company name, email address, and phone number submitted through our contact or quote request forms
  • Project details, messages, and the reason for your inquiry
  • Files you choose to upload (such as drawings, prints, or CAD models) when requesting a quote or consultation
  • Payment information processed securely through third party such as Stripe for digital products and services (we do not store your card details ourselves) Additional payment methods include but not limited to ACH, checks and Zelle among others.

We also automatically collect limited technical information through standard server logs and analytics tools (such as Google Analytics), including your IP address, browser type, pages visited, and time spent on the Site. We also collect IP address information when you submit a contact or quote request form, for security, spam prevention, and record-keeping purposes. This helps us understand how visitors use the Site and improve it over time.

2a. Advertising

We may display advertising on the Site through third-party advertising networks, such as Google AdSense. These networks may use cookies and similar technologies, including your IP address, to serve ads that may be relevant to your interests based on your visits to this and other websites. We do not control the cookies placed by these third-party advertising networks. You can learn more about how Google uses this data and manage your preferences at policies.google.com/technologies/partner-sites.

2. Handling of Technical Data and Files

If you upload drawings, CAD files, or other technical data through our contact form or in connection with a project, we treat that information as confidential and use it solely to evaluate and deliver the requested service.

Important: Do not submit ITAR, EAR-controlled, or other export-restricted technical data through our website contact form or file upload tool. If your project involves controlled or export-restricted information, please contact us directly first so we can determine the appropriate, secure method for handling that data, which may include a signed Non-Disclosure Agreement before any files are exchanged.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, quote requests, and provide the services you request
  • Process payments for digital products and services
  • Communicate with you about your project or order
  • Improve our Site, services, and customer experience
  • Comply with legal obligations where applicable

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. When We Share Information

We may share your information with:

  • Trusted contractors or partners within our network, solely as needed to complete a project you have requested, and only under appropriate confidentiality obligations
  • Service providers who help us operate the Site (such as payment processors or hosting providers)
  • Authorities, if required by law or to protect our legal rights

We do not disclose your information to third parties for their own marketing or advertising purposes.

5. Data Security

We take reasonable measures to protect the information you share with us, including secure file storage and limiting access to confidential project data to those directly involved in delivering your service. No method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You may contact us at any time to:

  • Request a copy of the information we hold about you
  • Request correction or deletion of your information
  • Opt out of any non-essential communications

To make any of these requests, contact us at support@machiningpartner.com.

7. Cookies and Analytics

Our Site may use cookies and similar technologies to support basic functionality and analytics. You can disable cookies through your browser settings; some features of the Site may not function as intended if you do so.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The “Last Updated” date at the top of this page reflects the most recent revision.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Machining Partner LLC
Email: support@machiningpartner.com
Phone: +1 (209) 353-0727